Commonly Asked Questions

Find the Answers Here

Welcome to our Help Center. Take a look at some of the most common questions we’ve received from our customers. If you still have something you’d like to know, please reach out to us and we will get back to you in no time.

Are repairs under warranty?

We back our workmanship and the products we supply to our customers. All new parts fitted come with a 12 month, 20,000km warranty from the date of install, second hand parts come with a 3 month, 5,000km warranty.

If there is any issue with our workmanship we will resolve the issue.

What vehicles do you repair?

We have a wide knowledge within our workshop and repair all vehicles, including European and light trucks.

From general/ logbook servicing to complex diagnostics we have you covered.

Unsure? Contact us today

Do you offer payment plans?

We don't offer in house payment plans however we do offer a range of Buy Now, Pay Later options - these can be seen on our home page.

Are loan cars available?

Yes, we offer FREE loan cars (when available), and they must be booked. The only cost incurred is the fuel you use on your journey.

We also offer a pick/ drop off service and an Uber service (tc apply) when available.

Does my vehicle have to go back to the dealer when new for warranty purposes?

Under freedom of repairer rights in Australia, you can now choose who services your new vehicle. As long as all aspects of the Logbook are followed and quality parts used when carrying out the service on your new vehicle - there is no need to return to the dealer.

We know a lot of manufacturers are offering capped price servicing, which makes it hard to beat for independents as they include the costs when they sell the car new - however contact us and find out if we can assist.